When it comes to delivering our high-quality coffee beans to our valued customers, we take great care to ensure a smooth and efficient process. Our delivery information is designed to provide you with all the details you need to know about receiving your order in a timely manner.
Shipping Options:
At Wick of Hope, we offer various shipping options to cater to your specific needs. Whether you prefer standard shipping or expedited delivery, we have you covered.
Delivery Time:
We understand that receiving your coffee beans promptly is important to you. That's why we strive to process and ship all orders within 24 hours of purchase. The estimated delivery time will depend on the shipping option you choose during checkout.
Shipping Costs:
Our shipping costs are calculated based on the weight and destination of your order. You can view the shipping cost for your specific order during the checkout process. We aim to provide transparent and competitive shipping rates to ensure you get the best value for your money.
Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to easily track the progress of your delivery and know exactly when to expect your package. Simply click on the tracking link provided in the email to stay updated on the whereabouts of your order.
International Shipping:
For our international customers, we offer worldwide shipping to bring our exceptional coffee beans to coffee lovers around the globe. Please note that international shipping may be subject to additional customs fees and import duties, which are the responsibility of the recipient.
Delivery Address:
During the checkout process, please ensure that you provide us with the correct and complete delivery address. This will help us ensure that your order reaches you without any delays or complications. If you need to make any changes to your delivery address after placing your order, please contact our customer support team as soon as possible.
Delivery Issues:
In the rare event that you encounter any issues with the delivery of your order, please don't hesitate to reach out to our customer support team. We are here to assist you and resolve any problems you may experience.
At Wick of Hope, we are committed to providing you with a seamless and reliable delivery experience. We want to ensure that you receive your coffee beans in perfect condition, ready to be brewed into a delightful cup of coffee that brings joy and hope to your day.
