We're Here To Help At Wick of Hope

Have a question or need help with an order? We’d love to hear from you! For the best support, email us at hello@wickofhope.com or use the contact form below. While we love connecting on Instagram and Facebook, DMs aren’t monitored for customer service. Please check our FAQ page for quick answers.

Contact Us At

general: hello@wickofhope.com
PR/Collabs: media@wickofhope.com
wholesale: sales@wickofhope.com

contact number: 226-271-6595
Prefer email for faster responses — we’re often unable to answer calls during production hours.

For exchanges, returns, or order claims, please use our Self-Serve Returns & Claims Portal

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Our Location

Wick of Hope

26 - 70 Pacific Court
London, Ontario, N5V 3R5
Canada

We are an e-commerce brand without a storefront, and our full collection is available exclusively through our website and retail partners. Currently orders may be picked up at our warehouse by appointment only.

We would love to hear from you.

We strive to respond to all emails within 24–48 hours. For returns, exchanges, or product claims, please submit your request through our Returns & Claims Portal. Your satisfaction means the world to us, and we look forward to assisting you!

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