Accessibility Commitment
Wick of Hope is committed to making our website accessible to all customers, including those with disabilities. We believe everyone should be able to learn about, choose, and order our candles regardless of ability.
Our Commitment
We're working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the global standard for web accessibility. This includes:
- Sufficient color contrast for text and interactive elements
- Keyboard navigation support throughout the site
- Alt text on product images
- Clear, consistent page structure with proper heading hierarchy
- Form labels and error messages that work with screen readers
- Resizable text without loss of functionality
Ongoing Work
Web accessibility is a continuous process, not a one-time fix. We regularly review our site and address gaps as we find them. If you encounter a part of our site that's difficult to use because of a disability, please let us know — your feedback directly improves the experience for the next person.
Contact Us About Accessibility
If you have feedback, questions, or need help placing an order in an alternative format, contact us at hello@wickofhope.com. We aim to respond within two business days.
You can also reach us by phone or text through our contact page if that's easier.
Third-Party Content
Our website uses third-party services for reviews, chat support, payment processing, and analytics. We work with vendors who prioritize accessibility, but we cannot guarantee the accessibility of content not built or controlled by us. If a third-party feature on our site presents an accessibility barrier, please contact us and we'll do our best to help directly.
Last reviewed: May 2026. We review this statement and our accessibility practices at least quarterly.
